Meet one of our SMSers

Charlotte Delaunay

Charlotte Delaunay, Consultant

Charlotte Delaunay is an experienced consultant who has over 8 year experience in the management and delivery of IT projects.

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SMS Company Overview

SMS Company Overview

At SMS, we approach each challenge as an opportunity, a chance to make things better. We leverage our passion and thought leadership to lead you to the right outcome for your business.


  • "SMS delivered an innovative, practical solution to our business problem, gaining the support of CHOICE's Board, senior management and key staff. "

    Linda Magee, Head of Online Services & Business Growth (CHOICE)

  • "SMS is the only consultancy I know who really understand complex Information Architecture projects."

    Donna Spencer, Information Architect, international speaker, author and teacher

  • "This has been one of the smoothest IT transitions CRS has undertaken and SMS's role has been a big part of that success."

    CRS Project Manager (Department of Human Services)

  • "On behalf of the Department of Human Services, I would like to thank you for the time and effort you have put in to making the implementation of the SAP Consolidation Project a success. The training strategy and implementation was one of the highlights of the project and we continue to receive very positive feedback."

    Peter Richards (Department of Human Services)