Information & Communications Technology
SMS takes a partnership approach when working with Information and Communications Technology (ICT) clients, which are aiming to improve their channels to market through innovative technologies.
This partnership approach is mutually beneficial to both SMS and clients, particularly in providing innovative communications solutions.
SMS understands the ICT industry sector and is involved at every level, helping global carriers, network operators and service suppliers to deal with the rapid pace of change in regulations, convergence, digital media and the introduction of the National Broadband Network (NBN).
These current industry drivers are causing many ICT companies to experience a transition phase, often requiring both technology and operational change programs. SMS aligns client requirements with capability to understand their needs and provide end to end solutions that enable these changes to occur.
With more than 20 years proven experience and success in ICT, SMS develops and implements both solutions and strategies that assist the industry to adapt to change and ultimately deliver practical solutions to their own customers.
SMS’s implementation of a range of practices, including Application Development, Business Process Improvement and management changes, is creating a paradigm shift in the ICT industry where engineering and network capability is being included in traditional and emerging ICT companies’ offerings.
Increased efficiency in technology deployment across the sector often includes changing an ICT client’s business model. SMS takes a through-life-cycle approach by managing the strategy, technology improvements and organisational change process.
The National Broadband Network brings exciting opportunities for SMS and the ICT sector to leverage infrastructure being deployed, and provide significant value to the Australian economy.