Information & Communications Technology
In our globalised economy the Information & Communications Technology (ICT) industry plays a key role. SMS understands this industry sector and is involved at every level, helping global carriers, network operators and service suppliers deal with the current rapid pace of change. Many organisations in this sector are undertaking significant transformation efforts, improving the way they service and do business with their customers in every market segment. SMS is playing an intrinsic role in this process, assisting some of Australia’s largest ICT organisations with their transformation efforts by managing and delivering corporate-wide business and technology transformation programmes.
With the increasing push for cloud computing solutions, virtualisation of services and infrastructure, and unified communications solutions to gain cost advantage, SMS is playing a vital role. Our expertise and experience in assisting this industry to adapt to change and deliver practical solutions to customers has been proven over the last two decades. SMS expects the delivery of the new National Broadband Network to bring many new and exciting opportunities for SMS to assist this industry to provide significant value to Australia’s economy.
As we move through uncertain economic times, SMS sees the main business driver for the ICT industry as the extraction of significantly more value and service out of current or reduced ICT spend levels. SMS understands these business cycles well and continues to offer IT cost management and effectiveness services to industry that are well established and have a long history of delivering excellent results.
David Moodie is the ICT Industry Director for SMS Management & Technology.