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Efficient, dependable, flexible services - to support today's services and tomorrow's vision.
SMS can manage your full suite of IT services or provide selected services that are complimentary to, and work in close partnership with, your own organisation and other partners. We build an understanding of your business today and your ambitions for tomorrow - and work alongside you to keep your IT services ahead of the demand curve.

Managed Services

In the modern economy, businesses need operational services that are as lean, efficient and reliable as possible. At the same time, businesses are challenged to respond to market challenges and opportunities more quickly than the competition. Download this brochure to find out more.

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Don't just keep the wheels turning - maximise the value of your IT investment.

To succeed in modern organisations, IT leaders must focus on enabling, and often leading, business capability and maximising the value derived from investment in IT – while keeping the operational wheels turning.  Operational services must become a low-cost commodity, allowing value-adding innovation to be the focus of attention. Engaging a specialist managed services provider to operate and manage their IT operational services, applications and infrastructure provides organisations with access to capabilities, efficiency and agility that are outside their core capabilities and that they could not easily achieve otherwise.

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End to End IT as a Service

Comprehensive IT operational services incorporating service operations, integration and management, along with support and management of applications and infrastructure platforms.

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IT Service Support

User support, incident, problem and change management services - provided via phone, email or online channels.

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End User Computer

Design, implementation, management and support of end user computing devices including desktop, laptop and mobile, accessed via local networking or remote/mobile methods.

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Service Integration and Management

Coordination of services provided by diverse internal and external groups to form a seamless, dependable, user experience that meets agreed service levels.

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Application Services

Operation, support, management and enhancement of commercial, customised or bespoke appliations and software platforms.

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Infrastructure Services

Operation, support, management and enhancement of infrastructure platforms hosted in Cloud, on-premise and hybrid environments. May include direct provision of the infrastructure services as a service.

How we've empowered our clients...

Manassen food group

 

Manassen Secures its Network with SMS

SMS engineers installed scanning and data collection devices into the Manassen network, and commenced collecting data over a two week period.

GREEN'S

 

Green's Launches Into 21st Century

Green’s vision for the 21st century was to be a thriving consumer foods business with both the scale and capability to become a true force within the Australian FMCG industry.