In recent year’s market and industry conditions have created a need for organisations to continually develop new and meaningful experiences for their employees and customers. This requires new ways of thinking and a need to operate at a faster pace with the delivery of your services to customers.

SMS can deliver measurable outcomes for your organisation using the power of Microsoft technologies. With over 250 Microsoft specialists and three Microsoft MVPs inhouse, SMS can help your organisation through Advisory, Solutions and Managed Services, with a range of Microsoft products and platforms. With Australia’s largest Dynamics CRM practice, SMS has over 50 Dynamics CRM specialists to assist your next project. 


Microsoft partner

  • Gold Cloud Customer Relationship Management
  • Gold Customer Relationship Management
  • Gold Cloud Productivity
  • Gold Intelligent Systems
  • Gold Cloud Platform
  • Gold Collaboration and Content
  • Gold Project and Portfolio Management
  • Gold Application Development
  • Gold Data Analytics
  • Gold Data Platform
  • Gold Hosting

“The SMS Team were great to work with, listened to and comprehended our needs and designed them into a usable solution.”

Peter Cornish, Manager Funding Services | SA Government
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Migration, Management, Project Server

THE CLOUD for modern business
Infrastructure as a Service, Platform as a Service, Software as a Service
DRIVE SALES Productivity
Case Management Business Process as a Service
Business Intelligence & Analytics
Business Intelligence, Data Analytics, Data Warehousing 

How We Engage

Design Thinking

We work with our clients to identify, justify, plan and execute their adoption of digital technologies and the business outcomes they deliver. We work with our clients to put their customers first, resulting in a better adoption of policies, plans and solutions and ensuring visibility of relevance and value across any organisation.

Industry Expertise

We leverage our industry knowledge to delivery industry-relevant IP to our customers and share our experience and lessons learned.

End-to-End Customer Outcomes

SMS is made up of three lines of business: Advisory, Solutions and Managed Services. We engage with our customers both within and along this value chain to deliver IT enabled business outcomes for clients.

Co-selling Microsoft Solutions

We go to market with Microsoft and Microsoft-focused service offerings, including Sales Productivity, Cloud Services and BI.

What other Microsoft solutions have sms delivered?


Telstra super saves 50% of time and budget:
SMS was recommended by Microsoft to Telstra Super as a partner of choice for the design, development and implementation of their new Financial Planning & Advice Model utilising Dynamics CRM.

Award Win

SMS Awarded 2016 Global Partner:  
With over 2,000 global entries, SMS was awarded the 2016 Microsoft Partner Award for Public Sector: Public Safety & National Security.


Significant Time Savings:
Utilising Dynamics CRM and Office 365, SMS helped Consumer Affairs Victoria to significantly reduce application time for over 40,000 users and organisations.


Improved Efficiency:
With its improved efficiency, ability to lower costs, and stronger support structure, the MMIS solution helped Main Roads WA to take the next step forward in managing 18,000kms of roads and 300 workers using mobile devices.