What is Change Management?

Change Management delivers the people-dependent portion of project results. It’s a structured way to help you address the question: “How do we enable and encourage people to embrace, adopt and use the change we’re championing?"

As a Prosci Authorised Training Provider, SMS can deliver in-house any of the range of popular Prosci training programs, and specialist consultants to embed the learning in your projects.

SMS is one of only two organisations in Australia who can deliver Prosci Training for you.

  • Prosci Change Practicioner Certification
  • Executive Sponsor Program
  • Managers Program
  • Change Management Orientation for Employees
  • Delivering Project Results for Project Managers
  • Prosci Organisational Licence

“Programs with effective change management in place are nearly six times more likely to meet or exceed their objectives, stay on budget and stay on schedule.”

Prosci Best Practice Benchmarking Report, 2016

Customers are currently facing these problems...

Change Management Is Not Done Well

Getting your Change Managers Prosci certified gives them a shared language, methodology and toolset.

Your Managers Are Not Change Specialists

Know how to adopt and support them through change when it comes.

You Know The Value of a Shared Methodology

You want your people on the same page. A Prosci Organisational License allows you to customise the suite of offerings and roll it out across your business.

Lack of Experienced Change Managers

SMS provides Change Consultants to work on your projects so your staff learn from experienced Prosci Change Managers.

SMS, together with industry leading body Prosci, have partnered to provide a complete change management solution for your business, that helps organisations manage the 'people side of change' for important projects and deliver organisational and project results.

Using 20 years of experience and research from thousands of change leaders, Prosci's approach makes change management actionable and applicable. The Prosci certification is a globally recognised industry standard with over 30,000 certified practicioners in 65+ countries.


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Managing & Enabling Change
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Enterprise Change Management
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The Change Management Office
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“SMS were proactive in delivering all aspects of the Change Management stream of our Microsoft Office 365 rollout, allowing the University to focus on the smooth and timely technical implementation.”

Georgina Rossendell, Director Client Services | Macquarie University