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Case Study

UTILITIES REGULATOR MOVE APPLICATION PROCESSES ONLINE WITH PEGA

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They struggled to meet objectives for improved visibility into compliance, ease of use, and...

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Case Study

TRANSPORT DEPARTMENT STREAMLINE PAYMENT SYSTEM WITH PEGA

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Like many other government departments, they were struggling to meet their eGovernment...

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Case Study

GLOBAL AIRLINE GO PAPERLESS BY TAKING IN-FLIGHT PROCESSES DIGITAL

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The airline is now seeing tangible end-to-end customer and staff experience improvements.

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Brochure

Design Thinking Pop-Up Innovation Lab

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Reinvigorate your team with two week productivity sprints, designed to create new business...

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Brochure

Get started with Design Thinking with our Quick Start Workshop

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Introduce your team to Design Thinking by discovering real-life opportunities to improve your...

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Case Study

SMS helps transport department remove roadblocks by taking traffic information to the AWS Cloud.

Their website struggled to cope with high demand when weather conditions were bad. Cumbersome...

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Case Study

Infrastructure upgrade and managed services for leading Australian superannuation fund

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SMS was brought on by the Fund as experienced practitioners in Service Management, establishing...

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Case Study

SMS perfect pairing for Wine Distributor's legacy upgrade

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SMS helped to integrate their ERP with their Salesforce CRM, and enhanced the online portal to...

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Case Study

Global Financial Services Group upgrades to Microsoft Office 365 across Asia.

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SMS took over the struggling in-flight project. Within a month it was restored to green, and...

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